Terms of Use

By using this website, you agree to these Terms of Use. If you do not agree, please do not use the site. ICECREAM FACTORY may update these terms at any time by posting changes here.

• Browse menus, flavors, and location information
• Place orders through our approved ordering links
• Contact us or submit forms for legitimate business purposes
• Use the site in compliance with applicable laws

• Attempting unauthorized access to our systems or data
• Disrupting site operation or submitting harmful code
• Misrepresenting yourself or impersonating others
• Scraping, copying, or reusing site content without permission
• Using the site for unlawful, abusive, or fraudulent activity

Online orders are fulfilled through third-party ordering platforms linked from our site. Product availability, pricing, taxes, fees, and fulfillment times may vary. We reserve the right to refuse or cancel orders when necessary.

Payment is handled by the ordering provider you choose. Refunds and order issues follow that provider's policies and our store procedures.

Site content, branding, logos, photos, and design elements belong to ICECREAM FACTORY or our licensors. You may not copy, modify, distribute, or reuse them without written permission.

This website and its content are provided on an "as is" basis. We do not guarantee uninterrupted access, error-free operation, or that all information is complete at every moment.

To the fullest extent permitted by law, ICECREAM FACTORY is not liable for indirect, incidental, special, or consequential damages arising from your use of the website or related services.

These terms are governed by the laws of the State of North Carolina. Disputes will be handled in courts located in Guilford County, North Carolina, unless otherwise required by law.