Privacy Policy

ICECREAM FACTORY ("we," "our," or "us") respects your privacy. This policy explains what we collect, why we collect it, and the choices you have.

Information you provide

• Name, email, and phone when you contact us or apply for a job
• Messages and form details you submit through our website
• Order-related details when you place an order through our ordering partners

Information collected automatically

• Device, browser, and general usage data
• Pages viewed and referral source
• Cookies and similar technologies (see our Cookie Policy)

• Respond to inquiries and job applications
• Process orders and provide customer support
• Improve site performance and content
• Send updates you request or that you opt into
• Meet legal, security, and fraud-prevention requirements

We do not sell your personal information. We may share data with service providers that help us operate the website, process forms, handle orders, or support our business. We may also disclose information when required by law or to protect our rights and visitors.

We use reasonable technical and organizational safeguards. No online system is completely secure, so please use caution when submitting sensitive information.

• Request access to or correction of your information
• Ask us to delete information where applicable
• Opt out of marketing emails using the unsubscribe link or by contacting us
• Manage cookies through your browser or our cookie banner

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has submitted information.

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes means you accept the revised policy.