Terms of Use
Rules and guidelines for using our website and services
Last updated: October 18, 2025
Introduction
Welcome to Ice Cream Factory. These Terms of Use ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.
Acceptance of Terms
By using our Service, you represent that you are at least 18 years old or have the consent of a parent or guardian. You also represent that you have the legal capacity to enter into these Terms and that you will use the Service in accordance with these Terms.
Use of Service
Permitted Uses
You may use our Service for lawful purposes only, including:
- Browsing our menu and products
- Placing orders for food and beverages
- Creating and managing your account
- Contacting us for customer support
- Reading our policies and information
Prohibited Uses
You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Transmit viruses, malware, or other harmful code
- Harass, abuse, or harm other users
- Violate any applicable laws or regulations
- Impersonate another person or entity
Orders and Payment
Order Placement
When placing orders through our Service:
- All orders are subject to availability
- Prices are subject to change without notice
- Orders must be placed within our operating hours
- We reserve the right to refuse or cancel orders
- Delivery times are estimates and may vary
Payment
Payment terms:
- Payment is required at the time of order placement
- We accept various payment methods as displayed on our website
- All payments are processed securely through third-party providers
- Sales tax and delivery fees will be added as applicable
- Refunds are processed according to our refund policy
Intellectual Property
The Service and its original content, features, and functionality are owned by Ice Cream Factory and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or logos without authorization
- Reverse engineer or attempt to extract source code
- Remove or alter any copyright or proprietary notices
User Accounts
If you create an account with us:
- You are responsible for maintaining the security of your account
- You must provide accurate and complete information
- You are responsible for all activities under your account
- You must notify us immediately of any unauthorized use
- We reserve the right to terminate accounts at our discretion
Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.
Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, including:
- Warranties of merchantability and fitness for a particular purpose
- Warranties that the Service will be uninterrupted or error-free
- Warranties regarding the accuracy or completeness of information
- Warranties that defects will be corrected
Limitation of Liability
In no event shall Ice Cream Factory, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
Indemnification
You agree to defend, indemnify, and hold harmless Ice Cream Factory and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.
Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.
Governing Law
These Terms shall be interpreted and governed by the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Guilford County, North Carolina.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions about these Terms of Use, please contact us:
Email: support@icecreamfactorync.com
Phone: +13365008382
Address: 1603 Battleground Ave Suite F, Greensboro, NC 27408
